Main motivating factors which affect employee satisfaction: Case studies in DongNai province inspectorate

Abstract

This study aims to build a theoretical framework to explore some main motivating factors which affect employee satisfaction in DongNai Province Inspectorate. The researcher employs meta-analysis methods to utilise valuable findings from previous overseas and domestic studies. The proposed theoretical framework is based on Maslow’s Hierarchy of Needs (1943), ERG (1969), Kovach (1987), Public service motivation (1990). Simultaneously, there is a modification in order to fit into the context of DongNai Province Inspectorate. The suggested theoretical model indicates elements including promotion, social position, public serving, interesting work, good relationship and responsibilities. Employee satisfaction in DongNai Province Inspectorate is mostly affected by “interesting work”, because professional environment makes people feel secure to work in an organization. The impact of other factors is in a descending order as follows: promotion, public serving, social position, responsibilities and good relationship.